Community Assistant (Student Living)

About the role

The Community Assistant supports the property management team in achieving occupancy and resident retention goals. This position handles a mix of administrative, leasing, and customer‑service tasks within a student‑living community.

Key responsibilities

• Perform office administration such as copying, filing resident files, preparing notices, and organizing rent payments.
• Assist sales and leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, and show apartments.
• Generate lease paperwork, organize lease files, and support move‑in/move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach.
• Coordinate resident events, distribute flyers, newsletters, surveys, and late notices.
• Serve as after‑hours liaison, responding to emergencies and covering at least one on‑call shift per week.

Required profile

• Willingness to work mandatory move‑in/move‑out dates and on‑call shifts.
• Strong organizational abilities to manage documents, appointments, and resident communications.
• Excellent customer‑service orientation with prompt, courteous responses to resident concerns.

Required skills

What we offer

• Opportunity to develop a career in property management with a global real‑estate leader.
• Exposure to leasing, marketing, and resident‑experience functions.