Community Assistant – Student Living at Varsity Ann Arbor

About the role

The Community Assistant supports Greystar’s property management team at The Varsity student‑living community in Ann Arbor. You will help achieve occupancy and resident‑retention goals through administrative, leasing, and customer‑service tasks.

Key responsibilities

• Perform office administration such as copying, filing resident files, preparing notices, handling calls, and organizing rent payments.
• Assist sales and leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Generate lease paperwork, organize lease files, and support move‑in/move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach.
• Coordinate resident events, distribute flyers, newsletters, surveys, and late notices.
• Serve as an after‑hours liaison, responding to emergencies and covering at least one on‑call shift per week.

Required profile

• High school diploma or equivalent.
• Willingness to work flexible hours, including evenings, weekends, and on‑call shifts.
• Strong communication and customer‑service orientation.
• Ability to handle move‑in and move‑out dates as mandatory work days.

Required skills