Community Assistant – Student Living at Union on 6th

About the role

Greystar is seeking a motivated Community Assistant to support the Union on 6th student‑living community. You will work closely with the property management team to help achieve occupancy and resident‑retention goals while delivering high‑quality customer service.

Key responsibilities

• Perform daily administrative tasks for the leasing office, including copying, filing resident files, preparing notices, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, lead property tours, and show available apartments.
• Generate lease paperwork, organize lease files, and support the move‑in and move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach to drive qualified traffic.
• Coordinate resident events such as parties, birthday cards, and unit visits to enhance resident satisfaction.
• Distribute community communications, including flyers, newsletters, surveys, and late notices.
• Serve as an after‑hours liaison, responding to emergencies and covering at least one on‑call shift per week.

Required profile

• Strong organizational skills with the ability to manage multiple administrative tasks efficiently.
• Excellent communication and interpersonal abilities to interact with residents, prospects, and team members.
• Flexibility to work mandatory move‑in/move‑out dates and occasional on‑call shifts.
• Customer‑service orientation with a proactive approach to problem solving.

Required skills

• Proficiency in basic office software for document preparation and file management.
• Ability to conduct virtual tours and respond to online inquiries.

What we offer

• Opportunity to grow within a global real‑estate leader.
• Dynamic, student‑focused community environment.
• Training and development resources to advance your career in property management.