Community Assistant – Hub Minneapolis (Student Living)

About the role

The Community Assistant supports the property management team at Greystar’s Hub Minneapolis student‑living community. This position focuses on administrative, leasing, and resident‑service tasks to help achieve occupancy and retention goals.

Key responsibilities

• Perform office administrative duties such as copying, filing resident files, preparing notices, handling calls, and organizing rent payments.
• Assist sales and leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Generate lease paperwork, organize resident lease files, and support the lease preparation process.
• Coordinate move‑in and move‑out activities, including mandatory “turn” dates; request time‑off in writing if needed.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach.
• Help organize resident events, distribute flyers, newsletters, surveys, and late notices.
• Serve as after‑hours liaison, responding to emergencies and covering at least one on‑call shift per week.

Required profile

• Willingness to work flexible hours, including evenings and on‑call shifts.
• Commitment to mandatory move‑in/move‑out dates.
• Strong customer‑service orientation and ability to communicate courteously with residents and prospects.

Required skills