Clinical Applications Assistant

About the role

The Clinical Applications Assistant supports SVT Health & Wellness by maintaining and troubleshooting medical software systems and delivering training to clinical staff. This role ensures smooth operation of electronic health records and related clinical workflows.

Key responsibilities

• Collaborate with software vendors to resolve technical issues, implement new features, and support updates.
• Configure systems and provide training on software applications, EHR usage, and clinical workflows for new staff.
• Develop and maintain workflow documentation and training materials aligned with organizational policies.
• Support implementation and maintenance of data collection processes to meet HRSA reporting and other standards.
• Serve as primary point of contact for EHR help‑desk requests, ensuring timely communication and issue resolution.
• Perform critical clinical application support functions to maintain continuity when the Clinical Applications Coordinator is unavailable.

Required profile

• 2‑year educational program or equivalent blend of education and experience.
• Clinical workflow experience and demonstrated technology literacy.
• Ability to work independently, follow through on assignments, and contribute positively to a team.
• High attention to detail, strong organizational skills, and capacity to manage multiple, competing projects.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Office