Client Relations Specialist (Office Associate)

About the role

USACORP is seeking a Client Relations Specialist (Office Associate) to serve as the primary point of contact for its diverse client base. This entry‑level, client‑facing position involves communicating with clients, gathering information for corporate filing services, and building strong relationships.

Key responsibilities

• Communicate with clients via phone and email to understand their needs and provide information about services.
• Gather and verify required information for document preparation and corporate filings.
• Address incoming client inquiries, status requests, and conduct periodic check‑ins.
• Establish and nurture positive client relationships to foster loyalty and satisfaction.
• Collaborate with sales, marketing, product development, and internal filing teams to ensure a unified client experience.
• Perform other administrative and office tasks as assigned.

Required profile

• Enjoys client interaction and is customer‑service oriented.
• Well‑organized, detail‑oriented, and able to multitask.
• Thrives in a team‑based environment and demonstrates strong communication skills.

Required skills

What we offer

• Competitive salary range $55,000‑$80,000 per year, based on experience.
• Benefits package including 401(k) with employer match, health insurance, and paid time off.
• Close‑knit, vibrant company culture with opportunities for growth and development.