Classroom & A/V Technology Specialist

About the role

The Classroom & A/V Technology Specialist ensures that instructional technology environments across campus operate smoothly. This position supports academic labs, classrooms, conference rooms, simulation spaces and other learning venues, providing reliable audiovisual experiences for faculty, staff and students.

Key responsibilities

• Serve as the primary support resource for instructional technology and A/V systems campus‑wide.
• Install, configure, maintain and troubleshoot computers, displays, control panels, audiovisual equipment and conferencing systems.
• Provide timely resolution of technical issues to keep instructional and event spaces operational.
• Assist in designing, setting up and implementing technology solutions for classrooms, labs and event spaces.
• Evaluate existing environments and recommend upgrades, standardisation and improvements.
• Collaborate with faculty to integrate technology into teaching and learning.
• Deliver training and guidance on classroom technologies and A/V systems.
• Maintain accurate documentation of configurations, procedures and knowledge‑base articles.
• Support specialised instructional and simulation technologies as needed.
• Participate in after‑hours support for critical events and campus activities.

Required profile

• Bachelor’s degree in a relevant field or equivalent experience.
• Minimum three years of experience supporting instructional technology or A/V systems.
• Knowledge of word processing, spreadsheets and database applications.
• Familiarity with desktop repair and software support.

Required skills

• Desktop repair
• Software support
• Word processing applications
• Spreadsheet applications
• Database application usage
• Audiovisual equipment installation and configuration
• Control system configuration