Chief Operating Officer (COO) – Global Operations

About the role

Bandit Running is seeking a visionary Chief Operating Officer to lead global operations as the company scales rapidly. The COO will join the executive team and be responsible for building a high‑performing, omni‑channel supply chain and operational foundation that supports worldwide growth.

Key responsibilities

• Design and implement a scalable global supply chain strategy covering sourcing, production, logistics, and fulfillment.
• Oversee operations across owned retail stores, wholesale partners, international distributors, DTC e‑commerce, pop‑up activations, and large‑scale events.
• Expand and optimize the international 3PL footprint to improve speed, cost efficiency, and customer experience.
• Develop back‑end systems for inventory visibility, order orchestration, and cross‑channel operational excellence.
• Lead customer service strategy to boost satisfaction, retention, and proactive issue resolution.
• Partner with the CEO to drive international retail and wholesale expansion and maintain strong partner relationships.
• Drive long‑term gross‑margin expansion through sourcing optimization, factory negotiations, and disciplined cost management.

Required profile

• Proven executive experience in global supply chain, logistics, and omni‑channel operations.
• Track record of scaling operations for fast‑growing consumer brands.
• Strong leadership and stakeholder‑management skills across retail, wholesale, and e‑commerce channels.
• Strategic mindset with a focus on margin expansion and operational efficiency.

Required skills