Call Center Appointment Setter – In‑Office (Grapevine, TX)

About the role

Join Statewide Remodeling’s fast‑growing in‑office call center in Grapevine, TX as an Appointment Setter. You will work with warm leads to schedule free in‑home remodeling consultations, handling both outbound and inbound calls.

Key responsibilities

• Make outbound sales calls using strong/warm generated leads.
• Assist customers in setting free in‑home consultations via multiple contact channels.
• Promote company products and services to prospective and existing clients while delivering excellent customer service.

Required profile

• Experience conducting outbound and inbound calls.
• Ability to provide an outstanding phone experience for customers.
• Strong computer and phone proficiency with attention to detail.
• Positive, flexible, determined, persuasive personality with high energy.
• Willingness to learn and work Monday‑Friday (10 am‑7 pm or 9 am‑6 pm) with weekend availability.
• Passes criminal background check.

Required skills

What we offer

• Guaranteed hourly base ($17.50/hr, $18.50/hr for bilingual) plus uncapped commissions.
• Potential earnings of $40,000‑$60,000+ per year.
• Full‑time benefits, PTO, 401(k).
• World‑class customer focus, sales training, and career development.
• Collaborative, fun, results‑driven team environment.