Business Office Manager – Veterinary Diagnostics

About the role

The Business Office Manager will oversee administrative, clerical, and customer‑service functions for the Louisiana Animal Disease Diagnostic Laboratory. This role ensures accurate billing, revenue tracking, and timely financial reporting while supporting the Veterinary Medicine Business Office.

Key responsibilities

• Manage front‑office operations, case entry, and specimen processing in the Laboratory Information Management System (LIMS).
• Oversee billing for diagnostic services, verify client invoices, and submit delinquent account reports.
• Reconcile daily payments (checks, cash, credit cards) and resolve discrepancies.
• Prepare monthly, quarterly, and annual financial reports and monitor revenue targets.
• Maintain office equipment, supply inventory, and ensure compliance with quality‑assurance and accreditation standards.
• Provide client support, answer phones, and coordinate with the Vet Med Business Office and other accounting personnel.

Required profile

• Proven experience in office management, billing, and accounting within a laboratory or diagnostic setting.
• Strong attention to detail and ability to meet regular reporting deadlines.
• Flexibility to work occasional weekends, split shifts, overtime, or attend scientific meetings.
• Excellent organizational and communication skills.

Required skills

• Proficiency with a Laboratory Information Management System (LIMS).
• Advanced Microsoft Excel skills.
• Experience using accounting or billing software.