Branch Manager – Freehold, NJ

About the role

Santander is seeking an experienced Branch Manager to lead its Schanck Road location in Freehold, NJ. You will be responsible for driving branch performance, delivering exceptional customer experiences, and ensuring compliance with banking regulations.

Key responsibilities

• Oversee daily branch operations and achieve financial targets.
• Develop and execute sales strategies to grow revenue and market share.
• Coach, mentor, and develop branch staff, setting clear performance expectations.
• Manage hiring, retention, scheduling, and employee engagement.
• Utilize digital platforms to enhance customer interactions and promote self‑service options.
• Handle escalated customer issues and provide effective resolutions.
• Monitor risk, compliance, and regulatory requirements.
• Analyze performance data to drive operational improvements.

Required profile

• Proven leadership experience in a banking or financial services environment.
• Strong understanding of sales, customer service, and operational efficiency.
• Ability to motivate teams and foster a positive work culture.
• Excellent communication skills, both in‑person and through digital channels.
• Commitment to compliance and risk management.

Required skills

What we offer

• Opportunity to lead a high‑performing branch within a global financial institution.
• Access to digital tools and training to support professional growth.
• Competitive compensation and benefits package.