Branch Manager – Cedarbrook

About the role

Santander, a global leader in financial services, is seeking a Branch Manager for its Cedarbrook location in Wyncote, PA. The role focuses on delivering an exceptional customer experience while driving financial performance and operational excellence.

Key responsibilities

• Direct overall branch performance, achieving sales targets and optimizing operational processes.
• Develop and implement sales strategies to grow revenue and market share.
• Motivate and coach the sales team, managing a pipeline of prospects and customers.
• Engage customers in consultative conversations to offer tailored financial solutions.
• Analyze branch performance data to make strategic decisions and improve efficiency.
• Hire, retain, and develop branch staff across all job families.
• Manage branch scheduling, balancing business needs with employee availability.
• Utilize digital platforms to enhance customer interactions and promote self‑service options.
• Handle escalated customer issues and provide effective resolutions.
• Ensure compliance with banking regulations and company policies.

Required profile

• Proven leadership experience in a retail banking environment.
• Strong track record of meeting or exceeding financial and sales goals.
• Excellent communication and interpersonal skills.
• Ability to foster a positive work environment and drive employee engagement.
• Analytical mindset with data‑driven decision‑making capabilities.

Required skills

What we offer

• Opportunity to lead a dynamic team within a technology‑driven organization.
• Professional growth and development in a global financial institution.
• Competitive compensation and benefits package.