Bilingual Spanish-Speaking Site Monitor (Part-Time)

About the role

Queens Community House (QCH), a multi-site nonprofit serving children, youth, adults, families and older adults in Queens, is hiring a bilingual Spanish-speaking part-time Site Monitor for its Summer Youth Employment Program (SYEP) and Work, Learn, and Grow Program (WLG). The monitor reports to the SYEP/WLG Job Developer and acts as the main point of contact for interns (ages 16-24) and work site employers. The position is based in Elmhurst and Forest Hills and requires travelling between worksites in Brooklyn, Queens and Manhattan.

Key responsibilities

• Maintain a professional attitude and demeanor that reflects the standards of QCH and the programs.
• Conduct pre-assessments of work sites before participant placements to ensure suitability and safety.
• Assist with participant enrollment and orientation, including collecting required documents.
• Visit work sites weekly to monitor progress, ensure a safe environment and document visits in written assessments.
• Collect and verify weekly time sheets, evaluations and job placement referrals.
• Audit participant and work site files for completeness and accuracy.
• Build professional relationships with work site supervisors and participants, and help resolve issues, escalating when necessary.
• Co-facilitate workshops and assist with program operations, including close-out packages and audits.
• Attend all job-related training and perform other duties as assigned.

Required profile

• High school diploma required; bachelor's degree in a related field preferred.
• Ability to build relationships, resolve complex issues and act as a positive role model for young people and staff.
• Detail-oriented, organized and able to meet deadlines; excellent written and verbal communication.
• Cultural competency and sensitivity to participants' backgrounds.
• Ability to travel between worksites using public transportation or a personal car.
• Must pass NYS fingerprinting screening, background check, three reference checks and a physical exam with an updated TB test.
• Proof of COVID-19 vaccination or evidence of one dose required for new hires, unless a reasonable accommodation is granted.

Required skills

• Proficiency with various computer programs and willingness to learn new technologies.
• Confidentiality and discretion.

Pay is $18 per hour, Monday to Friday with varying hours and weekend availability as needed. Applications are submitted through the employer's online application link.