Bilingual Spanish Receptionist

About the role

BI Incorporated is seeking a bilingual Spanish/English Receptionist to support the ISAP program for the Department of Homeland Security. The role involves front‑desk duties, interaction with a diverse public, and coordination with internal teams in a typical office environment.

Key responsibilities

• Greet visitors and manage incoming calls in both Spanish and English.
• Maintain accurate records and correspondence using Microsoft Office tools.
• Provide information and assistance to multi‑cultural contacts and program participants.
• Coordinate local travel and schedule appointments as needed.
• Handle confidential documents and ensure compliance with agency procedures.
• Support other administrative tasks to keep the office running smoothly.

Required profile

• High School Diploma or GED.
• At least two years of experience in a similar receptionist or administrative role.
• U.S. citizenship and residence in the United States for three of the last five years.
• Bilingual proficiency in Spanish and English.
• Strong interpersonal and communication skills.
• Ability to remain calm and exercise sound judgment in stressful situations.
• Attention to detail and solid organizational abilities.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Two weeks of vacation and 56 hours of sick time.
• Fifteen paid holidays.
• Medical, dental, and vision coverage.
• Term and whole life insurance, AD&D, short‑ and long‑term disability.
• 401(k) retirement plan and stock purchase program.
• Tuition reimbursement up to $3,500 per year.
• Employee Assistance Program and legal services.
• Direct deposit and theme‑park attraction discounts.