Asst Director of Compliance and System Operations

About the role

The Assistant Director of Compliance and System Operations will lead the financial aid function within Campus Solutions (PeopleSoft) at Texas A&M University‑Victoria. This senior position ensures that system configurations, policies, and processes meet federal, state, and institutional requirements while supporting efficient student financial aid services.

Key responsibilities

• Serve as functional lead for financial aid in Campus Solutions, overseeing budgets, packaging, awarding, Pell processing, ISIR intake, and disbursements.
• Collaborate with IT and Campus Solutions teams to design, test, and maintain system configurations and enhancements aligned with policy and regulatory changes.
• Manage integrations and automated workflows between financial aid systems, scholarship management, CRM platforms, federal systems, and other third‑party applications.
• Monitor and troubleshoot batch processes such as ISIR imports, Pell origination, COD file exchanges, NSLDS monitoring, and loan/grant cancellations.
• Ensure ongoing compliance with Title IV, state programs, and institutional policies, updating systems as regulations evolve.
• Develop and maintain a quality‑control framework with regular reviews of packaging, awarding, disbursement, and eligibility determinations.
• Maintain the Financial Aid Policies and Procedures manual and create detailed job aids and documentation.
• Coordinate training for financial aid staff and track completion to ensure consistent application of policies.
• Support federal, state, and institutional reporting, audit preparation, and program reviews.

Required profile

• Extensive experience in higher‑education financial aid operations and compliance.
• Strong knowledge of Title IV regulations, Pell Grant processes, and federal financial aid reporting.
• Proven ability to lead cross‑functional teams and manage complex system integrations.
• Excellent analytical and problem‑solving skills with a focus on process improvement.

Required skills

• PeopleSoft Campus Solutions
• CRM platforms