Associate Registrar – Academic Services

About the role

The Associate Registrar, Academic Services leads the planning and execution of classroom, common‑exam and final‑exam scheduling for Drexel University’s University City campus. Working in a hybrid setting, the role ensures data integrity across key systems and provides expert guidance to academic units, faculty and administrative partners.

Key responsibilities

• Oversee the centrally scheduled room pool, assigning classrooms, common examinations and final examinations in EMS while enforcing university scheduling policies.
• Collect and consolidate Common Exam and Final Exam requirements each quarter and develop the official exam schedules using Schedule Expert/EMS.
• Coordinate the university’s response to campus emergencies that affect class and exam timetables, including relocation and makeup arrangements.
• Analyze space utilization, ensuring efficiency and compliance with disability accommodation requirements.
• Manage system configuration and process improvements in EMS in partnership with Event Services.
• Maintain and publish final‑exam schedules on the dedicated SharePoint site.
• Supervise the Operations Manager and handle escalated scheduling issues, high‑level analysis and institutional planning.
• Produce advanced reporting to support decision‑making for the Office of the Provost and the University Registrar.

Required profile

• Proven leadership experience in academic services or higher‑education scheduling.
• Ability to work collaboratively with faculty, academic departments and campus partners.
• Strong analytical mindset with experience in institutional planning and emergency response coordination.
• Experience supervising staff and managing complex operational workflows.

Required skills

• Hands‑on experience with Banner, EMS and CLSS systems.
• Proficiency in Schedule Expert/EMS for exam scheduling.
• Knowledge of SharePoint for schedule publishing.
• Data analysis and advanced reporting capabilities.