Assistant Service Manager – The Smith

About the role

The Assistant Service Manager – The Smith supports the property’s day‑to‑day maintenance operations, ensuring that buildings, grounds, amenities and common areas meet Greystar’s standards for cleanliness, safety and functionality. This full‑time position works closely with residents, vendors and the on‑site team to keep the community running smoothly.

Key responsibilities

• Complete work orders generated from resident service requests, diagnosing the source of defects and performing repairs in line with company policies, safety standards and code requirements.
• Conduct preventative maintenance across the property to reduce future issues and extend the life of equipment.
• Manage the “make‑ready” process for vacant units, performing pre‑move‑out inspections, creating punch lists, and coordinating necessary repairs.
• Schedule and oversee vendors and contractors for specialized tasks, ensuring timely and quality completion.
• Maintain accurate records of maintenance activities, parts used and labor hours.

Required profile

• Experience performing technical and mechanical maintenance in a residential setting.
• Ability to diagnose problems, follow established procedures and adhere to safety and code standards.
• Strong organizational skills for tracking work orders, inspections and vendor schedules.
• Effective communication with residents, team members and external service providers.

Required skills