Assistant Service Manager

About the role

The Assistant Service Manager supports the technical and mechanical upkeep of Greystar’s residential properties, ensuring that buildings, grounds, amenities and common areas meet the company’s standards for cleanliness, safety, appearance and functionality.

Key responsibilities

• Complete work orders generated from resident service requests and perform preventative maintenance by diagnosing defects and making repairs in line with policies, safety standards and code requirements.
• Execute the “make‑ready” process for vacant apartments, including pre‑move‑out inspections, creating punch lists, and coordinating vendors or contractors as needed.
• Maintain accurate documentation of maintenance activities, inspections and completed work.
• Ensure all repairs and maintenance activities adhere to established safety protocols and regulatory standards.

Required profile

• Ability to follow established policies, procedures, safety standards and building codes.
• Strong attention to detail for inspections, punch‑list creation and quality assurance.
• Effective coordination skills for scheduling vendors and contractors.

Required skills

• Technical troubleshooting of building systems and mechanical equipment.
• Experience with preventative maintenance procedures.
• Familiarity with the make‑ready process for residential units.