Applications Developer I – Enterprise SaaS

About the role

Uber Engineering is seeking an Applications Developer I to own and operate its core enterprise SaaS applications. You will work at the intersection of IT, automation, and customer impact, ensuring critical collaboration tools run securely and efficiently at global scale.

Key responsibilities

• Serve as primary technical owner for enterprise SaaS tools such as Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, and Okta.
• Manage configuration, access models, permissions, integrations, and automation workflows.
• Oversee the full application lifecycle: onboarding, off‑boarding, renewals, vendor coordination, and feature rollouts.
• Resolve complex L3 issues and lead incident response for application outages.
• Design and implement automation using JavaScript, Python, APIs, and Enterprise AI services (Gemini, ChatGPT, Claude, MCP).
• Analyze ticket and usage data to identify trends and optimization opportunities.
• Collaborate with Engineering, Security, IT Ops, and business stakeholders, providing feedback on pain points and improvement ideas.
• Create and maintain documentation, runbooks, SOPs, and escalation guides.

Required profile

• Strong customer‑service intuition and ability to work in a high‑performance, fast‑paced environment.
• Hands‑on ownership mindset with a focus on reliability and scalability.
• Excellent communication skills to bridge IT, security, and business teams.

Required skills

• Python
• JavaScript
• Java
• SQL
• BigQuery
• Apache Hive
• API development and integration
• Automation workflow design
• Administration of Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, Okta