Application Systems Analyst II – Converge Revenue Cycle

About the role

We are looking for an experienced Application Systems Analyst II to bridge end‑users, business stakeholders, technical teams, and third‑party partners within a hospital revenue‑cycle environment. The role focuses on analyzing requirements, designing and optimizing system solutions, and driving process improvements that enhance operational efficiency and service quality.

Key responsibilities

• Analyze, design, test, document, implement, maintain, and optimize assigned applications, workflows, and business processes.
• Partner with cross‑functional teams to deliver medium to high‑complexity projects and system enhancements.
• Gather, document, and evaluate business requirements, perform gap analyses, and recommend effective solutions.
• Support application configuration, troubleshooting, and issue resolution while adhering to change‑management standards.
• Provide project coordination, status reporting, and stakeholder communication throughout project lifecycles.
• Identify opportunities to improve system usability, efficiency, and overall user experience.
• Collaborate with operational and technical teams to resolve application and infrastructure‑related issues.
• Develop and maintain documentation, training materials, and user communications.
• Mentor junior team members and share best practices.
• Participate in user training sessions and continuous‑improvement initiatives.

Required profile

• Associate’s or Bachelor’s degree in Information Systems, Business, Healthcare Administration, Computer Science, or a related field (preferred).
• Minimum of 3 years of professional experience in application support or business systems.
• Strong analytical, problem‑solving, and organizational abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a hybrid environment.
• Customer‑service orientation and stakeholder‑management experience.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint