AI Sales Solutions Engineer – Eastern US

About the role

We are looking for an AI Sales Solutions Engineer to lead the technical side of our US sales efforts. Based on the Eastern Seaboard, you will translate our AI‑powered customer engagement portfolio into real business value for prospects, partners and customers.

Key responsibilities

• Act as the primary technical SME for the US region, partnering with Sales, Customer Success and Partners to scope, demo and position the CM.com portfolio, including AI Agents.
• Lead technical discovery and solution design, turning business requirements into concrete, credible implementations.
• Coach and enable colleagues and partners through training sessions, playbooks and hands‑on support to build technical fluency.
• Represent the voice of the field back to Product and Engineering, surfacing patterns that shape the roadmap and go‑to‑market positioning.
• Use AI tools to experiment, automate and share best practices that improve your own work.

Required profile

• 5+ years in a technical sales engineering, solutions engineering or pre‑sales role, preferably with AI, SaaS or customer‑engagement platforms.
• Hands‑on fluency with AI/LLM‑based products and the ability to explain their business value to both technical and non‑technical audiences.
• Proven track record of running effective demos, technical discovery and enablement sessions.
• Fluent English, based on the Eastern Seaboard, with willingness to travel ~10% of the time.
• Genuine curiosity about AI and active experimentation with the latest models.

Required skills

• AI/LLM‑based product expertise
• SaaS platform knowledge
• Customer engagement platform experience

What we offer

• Three‑day global onboarding program at our headquarters in the Netherlands.
• Competitive base salary with performance‑based incentives.
• Comprehensive health, dental and vision insurance.
• Opportunities for professional growth in a fast‑paced, innovative environment.
• Collaborative and inclusive culture that values diversity and creativity.