Administrative Data Entry Associate

About the role

As an Administrative Data Entry Associate on the Member Services team, you will help Achieve maintain accurate client records by reviewing and processing both physical and electronic documents. Your work ensures that sensitive financial information is captured correctly, supporting the company’s mission to empower members on their financial journeys.

Key responsibilities

• Review physical and electronic documents from clients and creditors to extract relevant data.
• Enter extracted information accurately into company databases and related systems.
• Update client records to keep documentation current and complete.
• Coordinate with multiple departments to verify data integrity and resolve discrepancies.
• Follow strict protocols to protect sensitive client information and ensure compliance.
• Scan, upload, and process documents in a timely manner.
• Support various work streams throughout the day, adapting to shifting priorities.

Required profile

• Strong attention to detail and high accuracy in data entry.
• Ability to multitask in a fast‑paced environment.
• Adaptability to change and willingness to learn new processes.
• Previous customer service or administrative experience preferred.
• Excellent communication and collaboration skills.
• Discretion and independent judgment when handling sensitive matters.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Adobe Acrobat (or Adobe suite)