Administrative Assistant I (Temporary)

About the role

The Office of the Registrar at the University of Maryland Eastern Shore is seeking a full‑time Administrative Assistant I on a temporary, six‑month contract. Working under the supervision of the Assistant Registrar, you will provide high‑volume administrative support, ensuring accuracy, timeliness, and compliance in a student‑focused environment.

Key responsibilities

• Serve as the primary front‑desk contact, handling phone calls, emails, visitors and walk‑in inquiries.
• Enter, update, and retrieve student data in the Student Information System (Oracle PeopleSoft) with a focus on accuracy.
• Develop and maintain electronic and paper filing systems in line with institutional retention, security, and FERPA requirements.
• Review incoming documents for completeness and proper authorization before processing.
• Compose routine responses and provide guidance on registrar processes to students, faculty, and staff.

Required profile

• High attention to detail and strong commitment to data integrity.
• Ability to work independently while delivering consistent front‑line customer service.
• Comfortable with prolonged periods of computer use and data‑entry tasks.
• Understanding of academic policies and confidentiality standards (FERPA).

Required skills

• Proficiency with Oracle PeopleSoft or similar Student Information Systems.

What we offer

• Hourly wage of $21.75.
• Safe and Sick Leave benefits in accordance with Maryland law.
• Opportunity to gain experience in a higher‑education administrative setting.