Account Manager, Inside Sales

About the role

The Account Manager, Inside Sales will work closely with RUCKUS field sales teams and ecosystem partners to grow business and position RUCKUS solutions for end users. This role combines telephone sales, lead qualification, and occasional in‑field visits to support customers and partners.

Key responsibilities

• Interact with field sales and ecosystem partners to discuss project opportunities and drive them to completion.
• Qualify new business leads from hard‑print and digital publications and route them to the appropriate field team.
• Use internal resources for product expediting, pricing, and technical support to meet customer expectations.
• Maintain and grow the sales pipeline in CRM (D365 and SFDC), handling inbound leads, cold‑calling, and follow‑up campaigns.
• Implement the RUCKUS Sales Methodology and identify new market opportunities.

Required profile

• Bachelor’s degree, equivalent military experience, or at least two years of sales experience.
• Strong leadership, interpersonal and communication skills.
• Self‑motivated, data‑driven and willing to travel occasionally for face‑to‑face meetings.

Required skills

• Proficiency with CRM systems, specifically Microsoft Dynamics 365 (D365) and Salesforce (SFDC).
• Ability to research and identify sales opportunities and craft qualified leads.

What we offer

• Comprehensive benefits package including paid vacation, medical, dental, vision, life and accidental death insurance.
• Participation in the Company’s Sales Incentive Plan.
• Total target compensation ranging from $69,000 to $103,000 per year.