Account Manager – Boutique Partnerships

About the role

Farfetch is seeking an Account Manager to lead and grow its North American boutique partnerships. Based in our Midtown New York office, you will work closely with luxury boutiques to optimise their online performance and drive mutual business results.

Key responsibilities

• Manage a portfolio of boutique partners through strategic planning and business management.
• Maintain up‑to‑date knowledge of each boutique’s seasonal plans and assess online growth opportunities.
• Design and negotiate commercial deals, incentives, and operational solutions to unlock selection.
• Monitor offline/online sales, product deliveries and commercial performance in collaboration with merchandising.
• Plan markdowns and ensure compliance with promotional activities.
• Review boutique performance and Farfetch profitability on a daily, weekly and monthly basis.
• Conduct regular business reviews with internal teams and boutique partners.
• Collaborate with Business Development and Partner Implementation to onboard new boutiques or expand locations quickly.
• Ensure excellent service for partners and end‑customers by coordinating with Partner Service, Production and Operations teams.

Required profile

• 4–5 years of client or commercial experience in retail, brand or wholesale fashion, preferably luxury.
• Proven ability to build and maintain relationships at multiple organisational levels.
• Strong analytical mindset with experience reviewing performance metrics.
• Excellent negotiation and business planning skills.
• Comfortable working in a fast‑paced, global e‑commerce environment.

Required skills