Access Coordinator III – Freeway Clinic

About the role

The Access Coordinator III supports patient access and flow within the Freeway Clinic at the University of Arkansas for Medical Sciences. This position ensures efficient scheduling, registration, and coordination of services for patients and staff.

Key responsibilities

• Manage patient appointments, registrations, and referrals in compliance with clinic policies.
• Coordinate communication between clinical teams, patients, and external providers.
• Maintain accurate records in the Workday system and other clinic databases.
• Assist with insurance verification, eligibility checks, and financial counseling.
• Provide frontline support for patient inquiries and resolve access barriers.

Required profile

• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced clinical environment.
• Commitment to patient‑centered service and confidentiality.

Required skills

• Proficiency with Workday HR and finance modules.

What we offer

• Comprehensive health, dental, and vision plans.
• Retirement contributions with up to 10% match.
• Paid holiday, vacation, and sick leave.
• Education discounts for staff and dependents.
• Career training and professional development opportunities.