VP - ACH Product Manager

About the role

Barclays is hiring a VP - ACH Product Manager in New York, within its Product Development & Management business area. The role maximises the value of Barclays' real-time payments portfolio by defining a clear product vision, developing and prioritising the product roadmap and delivering payment solutions for Corporate Banking clients. It covers the end-to-end lifecycle of instant payment capabilities, including The Clearing House RTP Network and the FedNow Service.

Key responsibilities

• Gather and prioritise product and customer requirements, define product vision and ensure successful delivery and ongoing performance.
• Act as the voice of the customer and business, working with Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales and industry stakeholders.
• Provide subject-matter expertise on products and services, including features, functionalities, benefits, limitations, risks and compliance.
• Analyse market trends, regulatory requirements and data from sales and customer feedback, and present findings to stakeholders.
• Respond to customer inquiries, resolve issues and guide product usage.
• Promote the product to potential customers and help develop marketing materials such as brochures, presentations and online content.
• Take part in training, events and conferences to share product knowledge and generate interest.
• Contribute to strategy, plan resources, budgets and policies, and manage risks and controls.

Required profile

• Deep understanding of ACH payments, domestic payment processing and corporate treasury workflows.
• Strong knowledge of NACHA Operating Rules, ACH network requirements, return processes and exception handling.
• Knowledge of payments connectivity standards including NACHA file formats, APIs, host-to-host connectivity and ISO 20022.
• Financial services experience with Corporate Banking and Transaction Banking products.
• Proven track record of owning and delivering strategic product initiatives, and experience managing product roadmaps and backlogs.
• Ability to manage multiple priorities in a highly regulated environment.

Required skills

• Strong understanding of Agile methodologies, design thinking and modern product management practices.
• Excellent stakeholder management, influencing, communication and presentation skills.
• Nice to have: SAFe certification, project and change management expertise, product business case and financial modelling, and knowledge of AML, sanctions, fraud management and operational resiliency.

The role is permanent, with a stated salary range of $155,000 to $200,000.