Tier 3 MLOps Engineer

About the role

Booz Allen is looking for a Tier 3 MLOps Engineer in Chantilly to join an Agile development team that manages Tier 3 incidents and builds and maintains cloud software and infrastructure supporting machine learning and AI across its program. The role helps customers solve complex problems and involves troubleshooting software for national security.

Key responsibilities

• Manage Tier 3 incidents with a collaborative Agile team
• Build and maintain cloud software and infrastructure for ML and AI
• Work on Agile and cloud-based development
• Build internal knowledge base articles and escalation paths for operational triage
• Troubleshoot software for national security

Required profile

• 2+ years of experience with generative AI concepts and technologies such as Claude, GPT and Gemini
• 2+ years of Tier II and Tier III support and incident management workflow
• 2+ years of test and evaluation experience
• Knowledge of the ML lifecycle and MLOps concepts
• Ability to translate between technical and non-technical users and developers
• Bachelor's degree and 2+ years in a system administration operations environment, or 4+ years in that environment instead of a degree
• Active TS/SCI clearance and willingness to take a polygraph exam
• Ability to obtain a Security+, SSCP, CCNA-Security or GSEC certification within 6 months of hire

Required skills

• Nice to have: Python, AWS, Kubernetes, Helm and Terraform
• Nice to have: building, containerizing and deploying automated data and ML pipelines in the cloud
• Nice to have: Git, prompt and agent development with LLMs

What we offer

• Health, life, disability, financial and retirement benefits, paid leave and tuition assistance
• Professional development, work-life programs and dependent care
• A recognition awards program
• Projected annual salary range of $55,200 to $126,000