Suite Server - PNC Field

About the role

Legends Global is hiring a seasonal, part-time Suite Server for PNC Field, the 10,000-seat home of the Scranton/Wilkes-Barre RailRiders. The role is part of the game-day team, delivering attentive, professional and personalized food and beverage service to guests in the suite areas and other hospitality areas during RailRiders events. It reports to the Premium Services Manager.

Key responsibilities

• Review suite orders, event details and guest instructions before each event
• Prepare suites so they are stocked, organized and presentation-ready
• Maintain suite presentation and cleanliness throughout the event
• Execute guest orders accurately and on time, coordinating with the kitchen team
• Monitor and replenish suite inventory
• Assist with catering and support multiple service roles such as bartender, server and catering support
• Uphold responsible alcohol service standards in line with company and PLCB regulations
• Process orders through POS systems and ensure accurate billing
• Clear suites after the event and help with promotional and upselling initiatives
• Complete opening and closing duties assigned by managers and follow food safety, sanitation and workplace safety procedures

Required profile

• Previous hospitality, food service or event operations experience preferred
• Knowledge of safe food handling and sanitation is an asset
• At least 18 years old
• Ability to work flexible hours including evenings, weekends and holidays
• Able to walk, climb stairs, carry trays and lift up to 20-25 lbs, and work indoors and outdoors in crowded conditions

Required skills

• Strong customer service and communication skills
• Detail-oriented, able to work independently and multitask
• Good organization and time management
• Professional composure in a fast-paced, high-volume setting