Strategy & Operations Lead

About the role

Petra Labs is looking for a versatile Strategy & Operations Lead to own client relationships and drive growth through AI‑search attribution. You will act as a Swiss‑army‑knife across sales, operations, and product, turning field insights into clear product direction.

Key responsibilities

• Manage end‑to‑end customer relationships, ensuring clients achieve measurable results.
• Identify and surface market insights, translating them into product requirements.
• Collaborate with sales, product, and engineering teams to align strategy with execution.
• Support go‑to‑market initiatives and help allocate spend against AI‑search growth channels.
• Continuously monitor performance metrics and recommend optimizations.

Required profile

• Strong analytical mindset with the ability to thrive in high‑stakes, ambiguous environments.
• Excellent communication skills and a customer‑centric attitude.
• Proactive, fast‑learning, and comfortable wearing multiple hats.
• Passion for AI‑driven commerce and a desire to shape emerging growth channels.

Required skills

• None explicitly listed.

What we offer

• Ownership and autonomy in a small, high‑impact team.
• Transparent, truth‑seeking culture with direct discourse.
• Competitive funding ($5M+ from Tier‑1 VCs) and a modern SoHo office.
• Opportunity to build a generational company at the forefront of AI search.