Software Engineer, Agent Delivery

About the role

We’re hiring a Software Engineer, Agent Delivery to deploy production AI agents inside some of the world’s largest supply chain companies. You’ll work directly with customer operators, engineers, and executives to understand critical workflows, design integrations, debug production systems, and ship AI‑powered workflows.

Key responsibilities

• Lead high‑impact customer deployments from problem definition through production launch.
• Design and build production‑grade AI agents, workflows, integrations, and supporting infrastructure.
• Partner with customers to identify workflows where AI agents can fundamentally change how work gets done.
• Translate ambiguous business requirements into clear technical solutions and move quickly to production.
• Own architecture and design decisions across agent behavior, data, integrations, security, and reliability.
• Integrate Pallet agents into customer stacks and ensure reliable operation at scale.
• Debug failures, improve agent quality, and collaborate with Pallet engineering to resolve issues.
• Turn deployment lessons into reusable product capabilities and provide feedback to product teams.

Required profile

• 1‑3 years of experience building and owning production systems in high‑growth startups or similarly demanding environments.
• Strong experience with APIs, integrations, authentication systems, and event‑driven architectures.
• Proven ability to debug complex systems in production.
• Comfort operating in ambiguous environments with incomplete documentation.
• Excellent communication skills and ability to build trust with technical and non‑technical stakeholders.
• Direct customer interaction experience is a strong plus.

Required skills

• Node.js
• TypeScript
• Encore.dev
• Google Cloud Platform (GCP)
• PostgreSQL
• OpenAI, Anthropic, and Google foundation model APIs
• Vertex AI
• Playwright
• Next.js
• React
• Vercel
• Datadog

What we offer

• Health, vision, and dental benefits
• Take‑what‑you‑need paid vacation
• Life and accidental insurance
• Short‑term disability coverage
• Generous salary and equity
• 401k option
• Paid parental leave
• Yearly learning and development stipend
• Commuter benefits for Bay Area employees
• Uber ride stipend for late‑hour work
• Remote office home stipend
• Daily catered lunches
• Onboarding trip to San Francisco HQ for remote hires
• Monthly happy hours and annual company offsites