ServiceNow Platform and Security Administrator

About the role

Applied Materials is seeking a ServiceNow Platform and Security Administrator with 10+ years of experience to manage, secure, and optimize its ServiceNow instances. You will own platform administration, access controls, and security configurations while partnering with IT and business teams to keep the platform reliable and compliant.

Key responsibilities

• Administer ServiceNow instances: user provisioning, roles, ACLs, groups, and delegated admin.
• Configure and maintain security controls, including data policies, encryption, MFA/SSO integration.
• Manage instance upgrades, patching, and health checks using Instance Scan and Health Log Analytics.
• Monitor platform performance, logs, and security events; respond to incidents.
• Implement and audit compliance frameworks such as SOX, GDPR, and HIPAA.
• Securely manage integrations (LDAP/SAML, MID Servers, REST/SOAP APIs).
• Support ITSM, ITOM, SecOps, and other modules in use.
• Conduct vulnerability assessments and remediate findings within ServiceNow.

Required profile

• Technical expert in ServiceNow platform administration and security.
• Broad knowledge of related disciplines and ability to anticipate business and regulatory issues.
• Proven leadership on complex, high‑risk projects.
• Strong problem‑solving skills for unique, high‑impact challenges.
• Effective communication with senior stakeholders.

Required skills

• ServiceNow administration
• Access Control Lists (ACLs) and data policies
• Encryption, MFA, SSO integration
• LDAP and SAML
• MID Server configuration
• REST and SOAP APIs
• ITSM, ITOM, SecOps modules
• Instance Scan, Health Log Analytics
• Vulnerability assessment and remediation
• Compliance frameworks (SOX, GDPR, HIPAA)

What we offer

• Salary range $154,000 – $212,000 per year
• Location: Santa Clara, CA
• Supportive work culture with learning and development opportunities
• Comprehensive benefits, bonus and stock award programs