Service Sales Manager

About the role

Every day we create positive impact for colleagues, partners, customers and society while shaping a more resource‑efficient world. As a Service Sales Manager you will lead people, define strategy, drive market growth and expand the lifecycle service business alongside equipment sales.

Key responsibilities

• Lead change initiatives and drive continuous improvement.
• Translate corporate strategy into actionable regional initiatives.
• Establish sales forecasts, budgets and key performance indicators.
• Identify growth opportunities through market segmentation and lifecycle service strategies.
• Monitor business performance and implement corrective actions.
• Perform competitive analysis and recommend new service offerings.
• Support key‑account development and participate in strategic customer visits.
• Lead opportunity pipeline management and forecasting.
• Negotiate complex commercial agreements and service contracts.
• Analyze sales performance, profitability and business trends.
• Build long‑term strategic relationships with customers.
• Drive customer satisfaction, retention and loyalty.
• Collaborate with Operations, Engineering, Service and Product Management for project execution.
• Improve sales processes, CRM utilization and reporting accuracy.

Required profile

• Bachelor's degree in Engineering, Business Administration or a related field.
• Minimum 2 years of industrial B2B sales, service sales or aftermarket experience.
• At least 1 year in a leadership role.
• Experience developing business plans and commercial growth strategies.
• Experience with CRM systems, sales forecasting and data analytics.
• Knowledge of industrial markets such as food & beverage, chemical, pharmaceutical, energy or water treatment (preferred).
• Proven ability to lead, coach and develop high‑performing teams.
• Strong interpersonal and communication skills with the ability to influence cross‑functional teams.
• Ability to set clear goals, performance expectations and hold teams accountable.

Required skills

• CRM systems
• Sales forecasting
• Data analytics

What we offer

• Competitive base salary $125,000–$145,000 per year.
• Full benefits package including medical, dental, vision, life insurance and 401(k) plan.