Senior Workforce Operations & AI Data Expert

About the Role

Join a forward-thinking team where human intelligence meets artificial intelligence. As a Workforce Operations Expert, you will play a pivotal role in bridging the gap between complex workforce data and AI optimization, ensuring operational excellence through data-driven insights and structured evaluation frameworks.

Main Responsibilities

• Design and optimize structured evaluation rubrics to assess AI model outputs within workforce operations.
• Analyze and reconcile employee data across multiple systems to ensure absolute accuracy and cross-platform consistency.
• Collaborate closely with AI engineering teams to develop high-quality training datasets and robust evaluation tasks.
• Monitor workforce trends and generate strategic reports to drive informed operational decision-making.
• Support business continuity and incident response through advanced workforce analytics.
• Communicate actionable insights and strategic recommendations to cross-functional stakeholders.
• Contribute to the implementation of scalable workflows aligned with HR, security, and operational protocols.

Candidate Profile

• Proven expertise in people analytics, workforce tracking, and advanced reporting systems.
• Demonstrated experience in developing structured evaluation frameworks for AI-driven or data-centric projects.
• Strong background in business continuity, crisis management, or incident response protocols.
• Ability to navigate ambiguity and make high-stakes decisions based on complex data analysis.
• Exceptional written and verbal communication skills for stakeholder management.

Required Skills

• People Analytics & Workforce Management
• AI Data Training & Evaluation
• Data Integrity & Reconciliation
• Cross-functional Workflow Optimization
• Business Continuity Planning