Senior Sales Advisor (Miami)

About the role

The Senior Sales Advisor (full‑time) represents Boggi Milano to customers, upholding the brand’s image, driving store performance, and ensuring customer satisfaction and loyalty.

Key responsibilities

• Provide exceptional service to customers both online and offline, promoting the brand and its products.
• Inform customers about loyalty‑program benefits and build long‑term relationships.
• Act as a Brand Ambassador, maintaining image and style aligned with brand standards.
• Develop and execute sales strategies to meet team targets.
• Optimize each phase of the commercial relationship, including cross‑selling and up‑selling.
• Promote omnichannel services using sales tablets, Click & Collect, and Seek & Send.
• Participate in store upkeep, stock management, and inventory activities.
• Guide customers through checkout, handle packaging, and ensure a pleasant exit experience.

Required profile

• 2+ years experience in menswear, fashion or luxury retail with premium brands.
• Fluent English (additional languages a plus).
• Proven ability to meet or exceed sales KPIs.
• Strong customer‑service orientation and knowledge of current fashion trends.
• Professional communication, punctuality, and high standards of dress.
• Flexibility to work peak seasons, holidays, and weekends.
• Ability to lift 35 lb and stand for long periods.

Required skills

• Proficiency with POS software for transactions, returns, and gift‑card processing.
• Experience using digital omnichannel tools such as sales tablets, Click & Collect, and online order support.

What we offer

• Base hourly wage plus commission.
• Dental, health, vision, and 401(k) benefits.
• PTO, sick time, and employee discounts.
• Professional and career development opportunities.