Senior Product Manager - Core IGA
c1 · San Francisco
Job description
About the role
This role is responsible for owning and evolving a core area of C1's Identity Governance platform. You’ll partner closely with customers, Customer Success, and Engineering to deliver new capabilities, improve workflows, and ensure the platform solves mission‑critical identity challenges for enterprise customers.
Key responsibilities
- Own a core area of C1’s Identity Governance & Administration (IGA) platform, driving product strategy, roadmap execution, and customer outcomes.
- Partner with Engineering, Customer Success, Support, and Sales to prioritize needs, resolve escalations, and continuously improve product quality, reliability, and usability.
- Translate customer feedback, usage data, and market insights into well‑defined product investments that balance impact, technical complexity, and long‑term strategy.
- Prioritize feature development, technical debt, scalability, and operational improvements to maximize customer value.
- Define clear product requirements and success metrics, giving engineering teams the context needed for high‑quality delivery.
- Work cross‑functionally with Design, Engineering, Go‑to‑Market, and Customer Success to launch new capabilities and drive adoption.
- Monitor product health through feedback, adoption metrics, operational signals, and business outcomes, using data to guide future investments.
- Serve as the product expert for the domain, communicating roadmap priorities, trade‑offs, and strategic direction to stakeholders and customers.
Required profile
- 5+ years of product management experience building and scaling enterprise SaaS products, preferably in cybersecurity, identity, or infrastructure software.
- Deep domain expertise in Identity Governance & Administration (IGA), Identity and Access Management (IAM), privileged access, authentication, authorization, or related security technologies.
- Experience owning a mature product area, balancing customer requests, strategic investments, platform improvements, and operational excellence.
- Strong product judgment with a proven ability to prioritize competing customer needs, technical constraints, and business objectives.
- Track record of partnering closely with Customer Success and Engineering to solve real customer challenges and deliver measurable outcomes.
- Data‑informed approach using qualitative insights and quantitative metrics to guide decisions.
- Collaborative, ownership‑oriented mindset thriving in a fast‑paced environment.
- Excellent written and verbal communication skills, influencing both technical and non‑technical stakeholders.
Required skills
- Identity Governance & Administration (IGA)
- Identity and Access Management (IAM)
- Privileged access management
- Authentication
- Authorization
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Published 3 days ago
Expires 1 month from now
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c1
San Francisco
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