Sales Manager, Commercial (SMB)

About the role

Scribe’s Commercial business is scaling rapidly, driven by strong inbound demand for a product‑led solution. As a Sales Manager, Commercial you will lead a team of Account Executives focused on high‑velocity SMB deals, turning product usage into paid customers at scale.

Key responsibilities

• Own pipeline conversion and deal velocity across the SMB funnel, enforcing clear activity and outcome metrics.
• Coach Account Executives in real time on calls, demos, and field activities to improve discovery and close consistency.
• Build and refine playbooks for PLG‑assisted selling, turning organic product usage into a repeatable motion.
• Drive forecast accuracy and maintain pipeline hygiene for reliable leadership visibility.
• Develop early‑career sellers into strong performers with defined promotion paths.
• Partner with Marketing, Growth, RevOps, and Enablement to improve lead quality, routing, and funnel conversion.

Required profile

• Led a Commercial or similar SMB sales team of at least 7 Account Executives, handling hiring and performance management in a high‑growth environment.
• Managed reps closing $10K‑$50K ARR deals on 30‑60 day cycles and understands the pace and metrics of that cadence.
• Operated in a high‑volume, inbound‑led or PLG sales environment and built or refined the supporting motions.
• Fluent in pipeline management, conversion metrics, and activity‑based forecasting, able to intervene precisely in the funnel.
• Coaches for efficiency and repeatability, raising the entire team to a high standard, not just top performers.

What we offer

• Health, dental, and vision insurance for you and your dependents.
• Flexible paid time off and company holidays.
• 401(k) retirement plan.
• Paid parental leave.
• Daily catered lunch at the San Francisco office.
• Commuter benefits and a home‑office stipend.