Revenue Strategy & Operations Lead

About the role

Serval is building an AI‑native automation platform and is hiring its first dedicated Revenue Strategy & Operations leader. You will partner with sales leadership to set strategic direction, drive execution, and make the sales organization measurably more productive.

Key responsibilities

• Set strategic direction and drive execution across sales initiatives.
• Identify high‑leverage growth levers (segment focus, coverage model, new motions) and build business cases.
• Drive forecasting excellence at rep, segment, and company levels.
• Implement a scalable operating cadence (pipeline generation, reviews, methodology adoption, business reviews).
• Scope and lead strategic initiatives from thesis through rollout and measurement.
• Find and eliminate friction in the selling motion, including process, tooling, handoffs, and approvals.
• Codify sales methodology, qualification standards, and stage definitions for repeatable hiring.
• Improve GTM systems and data architecture (Salesforce and surrounding stack) for trustworthy reporting.
• Drive AI adoption wherever possible and act as Serval’s internal best customer.
• Build analytics that explain performance (funnel conversion, velocity, win/loss, ramp, capacity, segment productivity).
• Partner with Finance and Central RevOps on capacity planning, quota, territory design, and headcount modeling.
• Build tools that help reps understand and run their own business.

Required profile

• 6‑8+ years in Sales Strategy & Operations, Revenue Operations, or Business Operations at a high‑growth B2B software company; consulting, banking, PE, or corporate strategy backgrounds a plus.
• Proven ability to drive open‑ended initiatives from strategy through execution.
• Strong analytical horsepower with Excel/Sheets mastery; SQL and BI tooling preferred.
• Comfort working with senior sales leadership, reps, and cross‑functional stakeholders.
• Knowledge of Salesforce and GTM tech stack (Gong, Outreach, Amplemarket, Clay) a plus.
• Excellent judgment on which initiatives move the business forward.
• Comfort with ambiguity and a bias to build new playbooks.
• Bonus: experience scaling a company to nine‑figure ARR, enterprise displacement sales motions, AI‑driven productivity.

Required skills

• Excel
• Google Sheets
• SQL
• Business Intelligence tools
• Salesforce
• Gong
• Outreach
• Amplemarket
• Clay

What we offer

• Impact: be a key player shaping product and company success.
• Growth: build a new AI product offering with strong investor backing and rapid company growth.
• Culture: join a team that values innovation, ownership, accountability, and fun.