Retail Supervisor

About the role

Meijer is looking for a Retail Supervisor in Waterville who plans, directs and supervises team members in the day-to-day operations of the store. The supervisor acts as mentor and coach for all team members, drives customer service and sales while keeping the store looking good during peak hours, and is responsible for the P&L of the department.

Key responsibilities

• Provide courteous, friendly and efficient service to customers and team members, and spend most of the time in the store.
• Handle staffing, selection and hiring to meet staffing needs, and promote succession planning with career paths and promotion accountability.
• Document and apply disciplinary actions and recommend discharge where needed.
• Manage the department's P&L, sales and shrink.
• Mentor and coach team members so they exceed customer service and sales goals and maintain Meijer standards.
• Ensure the team is fully trained and has completed all required training.
• Promote a safe work environment and communicate the Meijer Friendly Initiative in team meetings.
• Perform other duties as assigned.

Required profile

• High school diploma or equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational experience in areas such as meat, bakery, produce and deli, plus customer service and product flow experience, is helpful.
• Reliable and consistent attendance required.

Required skills

• Clear communication and conflict resolution.
• Ability to manage multiple tasks and analyse financial and statistical information.
• Teaching suggestive selling and mentoring team members, including hourly workers and team leaders.
• Successful completion of all required certifications.

What we offer

• Weekly pay and scheduling flexibility.
• Paid parental leave and paid education assistance.
• Team member discount and development programs for advancement.