Remote Receptionist

About the role

Bilgewater Group is seeking a Remote Receptionist to serve as the first point of contact for customers, visitors, and internal teams. You will handle incoming calls and messages, provide basic information, route requests, and support day‑to‑day administrative tasks from a remote workspace.

Key responsibilities

• Answer incoming calls, messages, and general inquiries.
• Provide basic information and assistance to customers and other contacts.
• Direct calls and requests to the appropriate team or location.
• Schedule appointments and coordinate basic requests.
• Maintain contact information and administrative records.
• Follow up on requests when needed.
• Provide general administrative support to the team.

Required profile

• Previous experience in reception, customer service, administration, hospitality, or a similar role.
• Professional and friendly communication style.
• Strong organization and attention to detail.
• Comfortable handling calls, messages, and multiple requests.
• Basic computer and Microsoft Office or Google Workspace skills.
• Reliable and comfortable working independently in a remote environment.
• Reliable internet connection and workspace.
• Legally authorized to work in the United States.

Required skills

• Microsoft Office
• Google Workspace