Remote Multilingual Nurse (English, Mandarin, Cantonese)

About the role

We are looking for a detail‑oriented Remote Nurse who is fluent in English, Mandarin and Cantonese to support home‑health patients and their caregivers. The role involves confirming scheduled visits, ensuring caregivers have the correct plan of care, transmitting documentation, and accurately recording all interactions in the EMR system while working from home.

Key responsibilities

• Contact caregivers before or during scheduled visits to confirm arrival at the patient’s home.
• Verify that caregivers have the current and appropriate patient Plan of Care.
• Email or securely transmit care plans and related documentation when necessary.
• Document all communication, follow‑ups, and care‑coordination activities in the EMR system.
• Escalate patient‑care concerns, missed visits, or compliance issues to the clinical supervisor.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Support continuity of care and timely coordination between field staff and office personnel.
• Assist with basic care‑coordination and administrative nursing tasks as assigned.

Required profile

• Registered Nurse with a New York license (USRN‑NY).
• Fluency in English and Mandarin and/or Cantonese.
• Previous experience in home health, care coordination, case management, or remote nursing preferred.
• Strong verbal and written communication skills.
• Experience using EMR/EHR systems.
• Excellent organizational and documentation abilities.
• Ability to work independently in a remote environment.

Required skills

• Proficiency with EMR/EHR systems.
• Email communication.
• Phone communication.
• Basic computer operations.