Registrar’s Office Assistant

About the role

The Registrar’s Office Assistant supports the Office of Student Records at Augusta Technical College. Working under the Registrar’s supervision, you will be the first point of contact for students, faculty, staff, and visitors, handling inquiries and routine record requests while safeguarding confidential information.

Key responsibilities

• Serve as the primary front‑desk representative, greeting visitors and answering phone calls and emails.
• Provide information on registration, transcripts, enrollment verification, graduation procedures, and related services.
• Process routine transcript and enrollment verification requests.
• Assist students with graduation applications and related documentation.
• Receive, review, scan, index, and electronically maintain student records.
• Maintain confidentiality of records in compliance with FERPA.
• Monitor departmental email inboxes and perform data entry, including Banner system updates.
• Order office supplies, prepare reports, manage mail distribution, and keep filing systems organized.
• Support graduation preparation, commencement activities, and peak enrollment periods.
• Collaborate with Admissions, Advising, Financial Aid, Academic Affairs, and other campus units.

Required profile

• Ability to work under general supervision while delivering professional, courteous service.
• Strong organizational skills and attention to detail.
• Commitment to maintaining the confidentiality and integrity of student records.
• Effective communication skills for interacting with diverse campus stakeholders.

Required skills

• Proficiency with the Banner student information system.

What we offer

• Competitive salary ranging from $30,000 to $32,000, commensurate with education and experience.
• Comprehensive benefits package designed for all career stages.
• Opportunity to make a meaningful impact on the lives of Georgia’s citizens.