Receptionist (Hello Host)

About the role

The Hello Host is the first point of contact for colleagues and visitors at our client’s site. You will create a warm, fun, and professional welcome experience that leaves a lasting positive impression.

Key responsibilities

• Provide a gracious arrival experience for all guests, ensuring they feel welcome and their needs are met.
• Manage visitor registration, meeting‑room bookings, and special requests using technology.
• Maintain a clean and safe reception area in line with procedures and regulations.
• Capture individual preferences to personalize future visits.
• Develop relationships with colleagues and proactively identify additional services to enhance satisfaction.
• Communicate with the Workplace Experience team and other service groups to ensure a seamless, “one‑team” approach.

Required profile

• High School Diploma or equivalent.
• 2‑3 years of customer‑service experience in reception, hospitality, or retail.
• Strong telephone etiquette and verbal communication skills.
• Ability to work effectively within a team environment.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.