Quality Systems Specialist

About the role

The Quality Systems Specialist supports the Quality Assurance function by maintaining and improving the Quality Management System, handling non‑conformance reports, and driving continuous‑improvement initiatives. This role works closely with multiple departments to ensure compliance, visibility of quality issues, and operational efficiency.

Key responsibilities

• Administer the Non‑Conformance Report (NCR) process, track and report NCR activities, and coordinate corrective‑action follow‑up.
• Generate and maintain quality performance metrics, dashboards, and reporting tools, and identify automation opportunities.
• Support document control by maintaining forms, procedures, work instructions, and audit‑ready records.
• Assist internal, external, ISO and ASME audits by preparing documentation and collecting evidence.
• Participate in continuous‑improvement projects, develop new quality forms, workflows, and electronic systems.

Required profile

• Associate degree in Quality, Engineering Technology, Business Administration, Industrial Technology or related field (or equivalent experience).
• 2+ years of experience in quality assurance, quality systems, document control, or manufacturing support, preferably with NCR management and ISO 9001 exposure.

Required skills

• Proficiency with Microsoft Office applications, especially Excel, Word, PowerPoint, and SharePoint.
• Experience creating tracking systems, databases, dashboards, and data‑analysis tools.

What we offer

• Generous healthcare, dental and vision plans.
• 401(k) employer matching, employee equity plan, and tuition reimbursement.
• Paid time off program and a fun office environment.