Property Management Virtual Assistant

About the role

Pelican Development is looking for a detail‑oriented Property Management Virtual Assistant to support its real‑estate operations remotely. The role combines tenant and owner communication, maintenance coordination, lease administration and general office support.

Key responsibilities

• Manage tenant and owner communications via email, phone and property‑management platforms.
• Coordinate maintenance requests and follow up with vendors and contractors.
• Assist with lease drafting, renewals and document management.
• Maintain accurate property records using platforms such as AppFolio.
• Support rent collection, monitor payments and identify outstanding balances.
• Prepare reports, spreadsheets and summaries for property managers and stakeholders.
• Post and manage property listings on rental platforms to reduce vacancies.
• Provide administrative support, including scheduling, data entry and calendar management.

Required profile

• Experience in property‑management or real‑estate administration preferred.
• Familiarity with AppFolio, Buildium, Rent Manager or similar software.
• Strong written and verbal communication skills in English and Spanish.
• Professional, customer‑focused approach and highly organized.
• Reliable internet connection and a fully equipped home office.
• Proficiency with Microsoft Office Suite and/or Google Workspace.
• Ability to work independently with strong attention to detail.

Required skills

• AppFolio
• Buildium
• Rent Manager
• Microsoft Office Suite
• Google Workspace