Project Coordinator

About the role

We are seeking a highly motivated and detail‑oriented Project Coordinator to join our award‑winning team. Our client is a nationally recognized leader in the home remodeling industry. As a member of the team, you will play a key role in delivering exceptional customer experiences.

Key responsibilities

• Schedule, reschedule, and coordinate window and door installations and service appointments with homeowners.
• Serve as a key contact for internal teams and external customers, maintaining collaborative relationships.
• Process product orders using quoting and order management systems.
• Work with sales and project management teams to finalize sales orders.
• Ensure all orders are accurate, complete, meet customer expectations, and are completed satisfactorily.
• Coordinate materials and deliveries from factories and outside vendors.
• Collect customer payments prior to delivery or installation when needed.
• Ensure subcontractor paperwork, including Lead Safe Install documentation, is properly submitted and filed.
• Review and approve payments to subcontracted installation companies.
• Support continuous improvement initiatives across the department.

Required profile

• Exceptional customer service and interpersonal skills.
• High attention to detail and strong organizational habits.
• Ability to prioritize tasks and manage multiple projects under tight deadlines.
• Strong problem‑solving capabilities.
• Comfortable working collaboratively across teams.
• Adaptability to changing priorities and processes.
• Professional phone and email communication skills.

Required skills

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Willingness to learn internal systems (PQM, OMS, Salesforce, etc.).

What we offer

• 401(k) retirement plan.
• Dental insurance.
• Health insurance.
• Paid time off.
• Vision insurance.