Programme Management Officer, Administration

About the role

The Programme Management Officer, Administration supports the Capacity Development Operational Training Service (CDOTS) within the Department of Operational Support. Reporting to the Chief of Service, the incumbent will drive learning and development (L&D) initiatives, provide consulting services, and manage related budgets and reporting.

Key responsibilities

• Develop, implement and evaluate L&D projects, ensuring scalability and alignment with UN guidance.
• Conduct consulting assignments, facilitate workshops, and help clients create actionable change plans.
• Research and analyse client L&D needs, producing reports and recommendations.
• Assist in shaping UN L&D strategy, including trend analysis, evaluations and knowledge‑sharing initiatives.
• Design and execute surveys, analyse data, and prepare conclusions for the UN Campus.
• Prepare written outputs such as notes, memos, background papers, strategy documents and report sections.
• Support L&D meetings, conferences and outreach activities, including agenda setting and material preparation.
• Coordinate L&D budgeting, programme preparation, progress reporting and financial documentation.

Required profile

• Proven experience in managing learning and development projects within an international or multilateral environment.
• Strong consulting and facilitation skills, with the ability to work closely with subject‑matter experts and client teams.
• Excellent research, data‑analysis and report‑writing capabilities.
• Experience in budgeting, financial reporting and programme documentation.
• Ability to work collaboratively across UN departments and external partners.

Required skills