Product Installation Engineer (SPTS) - 90% Travel, MA Based

About the role

KLA makes advanced inspection tools, metrology systems, process solutions and computational analytics for the electronics industry. This Product Installation Engineer role is based in Westwood, Massachusetts, with 80-90% travel to customer sites, domestically and internationally by commercial transport. The engineer installs new tools at customer sites independently and occasionally needs guidance from managers.

Key responsibilities

• Install new tools at customer sites independently, following procedures and achieving predictable, production-ready results within specified cycle times
• Troubleshoot and repair complex system-level problems during installations, and install BKMs to resolve multi-cause issues; know when to escalate and communicate clearly
• Own installation administrative tasks such as field service reports, daily pass-downs of installation progress and non-conformances, and contribute to the post-activity Quality Feedback Report
• Handle international travel documents and personal logistics so you can travel for extended periods, and manage personal finances to avoid disruption to scheduled activities
• Assist junior engineers, give guidance and technical assistance at customer sites, and provide phone and on-site support; can develop basic POAs

Required profile

• 3 years of experience in the semiconductor field or a related field, or military service experience
• Ability to obtain international travel documents and travel extensively

What we offer

• Base pay of $33.75 to $49.00 per hour, depending on role, level and location
• Possible performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, student debt assistance, tuition reimbursement, EAP, paid time off and family care leave