Principal Revenue Operations

About the role

Principal Revenue Operations is a senior leadership position that sits at the heart of Sortly’s go‑to‑market engine. Reporting to the Chief Revenue Officer, the role acts as the CRO’s second‑in‑command and partners with the VP of Data to align Sales, Marketing, Customer Success and Customer Experience around shared revenue goals.

Key responsibilities

• Serve as the CRO’s trusted proxy in leadership forums, cross‑functional decisions and day‑to‑day operational leadership across the sales‑assisted GTM organization.
• Partner with the CRO to shape GTM strategy, annual planning and resource allocation for Sales, Marketing, Customer Success and Customer Experience.
• Facilitate alignment among GTM leaders on ICP targeting, lead qualification criteria, joint planning and service‑level agreements.
• Represent the revenue organization in executive‑level reporting and drive accountability against company growth targets.
• Own the strategy, architecture and continuous optimisation of the full revenue technology stack.
• Ensure pipeline integrity, forecasting accuracy and consistent execution of business goals.

Required profile

• Proven senior leader with extensive experience in revenue operations and go‑to‑market strategy.
• Demonstrated ability to work closely with C‑level executives and influence cross‑functional teams.
• Strong analytical mindset with a focus on data‑driven decision making.
• Excellent communication and stakeholder‑management skills.

Required skills