Mid-Market Account Executive

About the role

As a Mid-Market Account Executive you will join Serval’s founding go‑to‑market team and own the full sales cycle for multi‑stakeholder IT and Security deals. You will work closely with founders, product, and engineering to shape the commercial motion and demonstrate how AI agents transform enterprise operations.

Key responsibilities

• Own the end‑to‑end sales process, from pipeline generation and outbound prospecting to closing multi‑stakeholder deals.
• Develop deep customer understanding, map IT and Security org structures, and align multiple stakeholders around business value.
• Deliver consultative, technical demos that showcase AI‑driven workflow automation for onboarding, access, and service requests.
• Collaborate with product, marketing, and engineering to influence roadmap and messaging based on customer feedback.
• Maintain disciplined sales hygiene, accurate forecasting, and contribute to GTM playbooks.

Required profile

• 2–5 years of full‑cycle B2B SaaS sales experience with consistent quota attainment, preferably in an outbound‑driven environment.
• Proven success selling technical or workflow automation solutions to IT, Security, or Engineering leaders.
• Experience managing complex, multi‑stakeholder sales cycles (1–4 months) with VP/C‑suite decision‑makers.
• High‑agency operator who thrives in ambiguity, builds pipeline from scratch, and helps shape sales processes.

What we offer

• Impact: Play a key role in shaping the success of a pioneering AI automation product.
• Growth: Build a fundamentally new AI product offering with support from experienced investors and leadership.
• Culture: Join a team that values innovation, ownership, accountability, and fun.